Privacy Policy, Legal notice and Complaints Procedure

Effective Date: 1st June 2025 

1. Introduction

Welcome to Inspired Star. Protecting your privacy and ensuring the security of your personal data is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We collect personal data necessary to provide consultancy services effectively. This may include:

• Contact Information: Name, email, phone number, business name.
• Business Information: Details related to your consultancy inquiries.
• Payment Details: If applicable, for invoicing and financial transactions.
• Website Usage Data: IP addresses, cookies, analytics data.
• Testimonials: (If you provide them to us). 

3. How We Use Your Information

Your information is used to:

• Provide consultancy services tailored to your business needs.
• Communicate with you regarding inquiries, contracts, and updates.
• Improve our website and services through analytics.
• Comply with legal obligations.
• Display your testimonials on our website and in marketing literature and videos.  

4. Sharing of Information

We do not sell personal data. However, we may share data with:

• Legal authorities when required by law.
• Third Party Partners with your express consent in advance. For example, if you were interested in a service not provided by Inspired Star but provided by one of our business partners.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

As per UK GDPR regulations, you have the right to:

• Access and correct your data.
• Request deletion of your data.
• Withdraw consent for marketing communications.
• Lodge complaints with the UK Information Commissioner's Office (ICO).

7. Jurisdiction

• Courts of England and Wales.  

8. Disclaimer 

Information contained on this site should be considered as general information only and should not be considered as legal advice or otherwise relied on. If you have any specific questions please seek independent legal advice before acting on anything contained within this website. While we Strive to ensure accuracy, we make no warranties or representations regarding the completeness, reliability or suitability of the content. Any reliance you place on such information is at your own risk. 

We are no way responsible for any losses of damages arising from the use of this website, including but not limited to indirect or consequential losses. Links to third party websites are provided for convenience only; we do not endorse or take any responsibility for their content. 

9. Site use

By using this website, you agree to comply with all applicable laws and regulations. Use of the website is not intended to create a professional or business relationship. We reserve the right to modify this legal notice at any time without prior warning. 

10. Copyright

Material on this website is protected by copyright. It may not be copied, reproduced, down loaded, broadcast or transmitted in any way except for your own personal non-commercial use. Prior written consent of the copyright holder Ruth Fenton must be obtained for any other use of the material.

11.Inspired Star

Inspired Star is the trading name of Ruth L Fenton who is based in England and Wales. Inspired Star is not an SRA regulated law practice. (SRA ID 566162).

12. Complaints Procedure

a. How to Complain
If you have a formal complaint, please contact ruth.fenton@inspiredstar.net setting out what it is you are un happy about or would like resolved. (Our complaints procedure is free of charge.) 

b. What Happens Next

• We will acknowledge your complaint within 7 working days.
• Your complaint will be investigated by Ruth Fenton, who will review the circumstances      and speak with the relevant team members.
• We aim to provide a written response within 21 days of acknowledging your      complaint, including any proposed resolution.

c. If You Remain Dissatisfied
If you are not satisfied with our response or we are unable to resolve your complaint within 8 weeks, you may contact the SRA www.sra.org.uk/consumer/problems/report-solicitor if it relates to conduct of Ruth Fenton or the Legal Ombudsman - www.legalombudsman.org.uk
Tel: 0300 555 0333 Email: enquiries@legalombudsman.org.uk.

13. Contact Us

If you have any questions about this Privacy Policy, complaints procedure, Legal Notice or your data, contact us at: ruth.fenton@inspiredstar.net.

Last Updated: 19th June 2025